Submitted by Anonymous on Fri, 10/25/2013 - 3:51am
Job Title: P/T Customer Service Representative
Description: Answer the main switchboard and direct calls to the appropriate departments. Greet and assist all walk-in customers. Assist and answer subscriber questions. Assist subscribers with service complaints, ensure redelivery of newspapers is made, address and correct these service issues, input start and stops in the system, make retention and service issue related calls. Assist other departments as needed.
Description: Assist in the process of putting together any and all products we handle. Ensure all inserts are correctly placed inside all the publications we process. Performing general maintenance of mailroom equipment and preparing all waste materials for recycling. Keep the mailroom area clean, presentable and safe.
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