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City will not have pipe thawing available

Posted: November 20, 2011 - 12:06am

The City and Borough of Juneau’s Public Works Water Utility no longer has the ability to thaw frozen water pipes. This service was provided to customers in the past; however, the thawing equipment is no longer reliable, and repairs to the aging equipment are impossible.

In addition to any other preventative measures you can take to prevent frozen pipes, please be proactive about ensuring crawl space vents are closed, pipes are properly insulated, heat tapes are plugged in, and hose bibs are off and properly insulated. In the event that you do experience frozen pipes, please contact your plumber/contractor of choice.

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