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AEL&P warns of 'unsigned check scam'

Posted: August 3, 2012 - 12:48pm  |  Updated: August 5, 2012 - 12:06am

Alaska Electric Light and Power Company is warning its customers to be wary of the “unsigned check” scam.

Two separate customers reported attempted fraud to AEL&P Friday morning, said AEL&P Spokeswoman Debbie Ferreira.

A man called them pretending to be an AEL&P employee and told them they forgot to sign their checks. He then said that their power was going to be turned off unless they gave him their credit or debit card numbers over the phone for electronic payment.

Ferreira said the first customer reported the call came at 8:30 a.m. today. A second customer with the same story then reported it at 9 a.m.

The customers reported the man was talking on speaker phone and his voice was hard to hear.

Both customers became suspicious, ended the phone call then reported it to AEL&P, Ferreira said.

Ferreira added customers should know AEL&P would never make that phone call. She said if there truly was an unsigned check, AEL&P would ask the customers to come to their office to sign it.

Ferreira said the company reported the incidents to police.

The IT department at AEL&P began researching the incident, Ferreira said, and discovered this “unsigned check scam” has been reported in the Lower 48.

Ferreira said as far as she knows, this is the first time it’s been reported in Juneau.

Anyone who is a potential victim of the scam can call AEL&P at 780-222.

• Contact reporter Emily Russo Miller or at 523-2263 at emily.miller@juneauempire.com.

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