The Postal Clause was added to the Constitution primarily to facilitate interstate communication, as well to create a source of revenue for the early United States. The Clause has been construed to give Congress the enumerated power to designate mail routes and construct or designate post offices, with the implied authority to carry, deliver, and regulate the mails of the United States as a whole. Clearly the Postal Service has the power to close the Douglas post office, but this is not the right decision.
The Postal Service must pay attention and be accountable — but that doesn’t mean it should operate exactly like a business. As a part of our government, the mission is service, not profit.
As the U.S. Postal Service considers closure of the Douglas post office, I encourage the priority ranking of factors — the least of which is profit. The most important is service: The reviewers must consider the hardship they create on citizens, especially our senior and disabled citizens, ease of access to comparable services and the effect of decisions on those with lesser resources when they can not easily and inexpensively go to the post office to find out postal costs, to receive their mail or to mail a package. In our community this means the ability to walk to the service during inclement weather, to have access to parking if you have a vehicle, and for our seniors and disabled to not need to wait in line for extended periods and to be served by willing and ready employees who have built a relationship over time. This is the essence of the Douglas post office.
There is no other viable alternative in our community. We can not reasonably walk to the Juneau post office, parking is not readily available, they do not provide service on Saturdays for those of us who work an alternative schedule (usually those lower income jobs), the lines are long and there is no personal relationship built with the customers. Hours are not provided that allow commuters who are working to access postal services and still be at home to care for parents, children and family members within a reasonable time.
The postal service in Douglas is a community service and that level of service is not available to Douglas residents at other post offices in the City and Borough of Juneau. So, if they must cut costs or increase revenues for this postal service, I offer some alternatives to closure:
1. Reduce operational hours by opening later in the day;
2. Eliminate Saturday services;
3. Increase box rents;
4. Seek grants to reduce space operational costs from the City and Borough of Juneau, Juneau Community Foundation, United Way, Housing First, Southeast Senior Services, or a like local foundation;
5. Establish a volunteer community postal service corps under the supervision of trained postal workers to reduce costs; or
6. Establish a contract postal station.
Closing this postal office will not increase revenues or reduce costs. Costs of mail delivery will only shift to rural route carriers. Receipt of parcels at the Juneau post office will be a problem for all of the reasons stated above. Revenue from box rental will be eliminated. Alternative post offices in our community are not an effective option. Please reconsider this decision and look at other options that will retain most services and possibly reduce costs at the same time. Let me be the first to volunteer hours to work at the Douglas post office as a part of the volunteer community postal service.
• Frank is a resident of Douglas.





Comments (11)
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How about a little cheese, to go with your whine?
Off the wall idea
When I was in Japan in the 1980's their postal system had an annual lottery! They sold New Year's postcards, each of which was numbered. People bought the cards and sent them to friends and relatives. At that time, all the cards were saved and delivered on New Year's Day. Some recipients got thirty or fifty cards - some even more.
Then, the number of a card was selected at random. The persons who received and sent the card won a prize. It really encouraged people to have a lot of friends !!!
Of course the postal system benefited from the income left over after the prizes were awarded.
How's that for a fund raising program??
red red whine
This is just one of the first of many many reductions to our accustomed lifestyles. It's called sacrifice and we will all have to do it.
This will be the easy one.
Last I checked, there is no
Last I checked, there is no grocery store in Douglas. When you are at A&P buying groceries, walk across the street and check your mail. The Postal Service is mandated to provide a mail service. It is not mandated to have 5 post offices or satelites all within a twenty mile stretch.
@skirkz
You post made me laugh out loud, good job.
"postal workers will have to step up the pace... accommodate those accustomed to premium service"
Lest ye forget - we are talking about the US Postal Service, the #1 single slowest customer service entity known to man. Those at the Federal Building have no concept of customer service, it's certainly not a priority, in fact, it isn't even a distant thought. You are an inconvenience to them and they're not afraid to let you know it. Good luck.
Good opinion piece
The writer did a good job in bringing up the constitutional aspect of this problem. And the suggestions were substantive.
It is evident there are two kinds of situations that need to be addressed. First, a minimal standard of postal service that is constitutionally required. Second, market standards which would justify how and where post offices should operate.
Case in point are Douglas/Auke Bay and Downtown/Valley. The latter is low traffic, the other is not. Yet I find it odd that neither Downtown/Valley sites have the multiple services you would expect to find at a Post Office such as copy services, personal assistance in preparing a delivery, computer leasing. Instead, we wait in line and are expected to self-serve or self-figure out delivery services. Despite it's phenomenal advantage with people and space, the PO is sadly unable to provide competitive services.
As for a Douglas/Auke Bay operation, why not have local boards work in conjunction with smaller post offices to diversify the services offered so that one building can serve a larger community. May want to go back 150 years and consider how the postal service was expanded over the frontier, having local stores provide the service.
Box Rents Should Not Increase
I believe box rents should be frozen. Everyone that is getting mailed delivered should be charged what I pay for my PO Box. Designated mail routes require that extra post office vehicle and gas and delivery for your one mailbox stop six days a week. All mail deliveries should have to pay for this personal service. Or get at PO box. Folks that refuse to pay either should have to stand in line and get all their mail General Delivery. The increase in revenue would cover most of the revenue problems.
Come on, folks, lighten up!
Such criticizing of our local Federal Office Building Postal workers! Shame on you. They are not bad people. I would like to see many of you stand behind the counter all day long every day and serve cynical people just like yourselves! Then we could judge you by how well you handle THAT.
Truth is, all the good folks in Douglas can easily pick up their mail in town every day when they are driving in to go to the store or whatever. Spoiled residents have had everything VERY easy here for decades, and now this is the beginning of learning that all these easy entitlements that you have all grown up with are not guaranteed or universal. Everybody in Juneau and Douglas had better get used to scaling down and doing more with less, because that is the way it is going to be in the future, whether you like it or not. It is really only a question of how much whining are you going to do while you grow up and face reality.