The U.S. Postal Service announced plans this month to phase out overnight delivery of first-class mail. Postal officials are portraying the decision as a painful but necessary budget-induced departure from a long history of exemplary service. In reality, the Postal Service has been intentionally slowing down first-class mail for almost 50 years. It’s time to end the post office’s monopoly on letter delivery.
In 1960, the post office’s annual report announced “the ultimate objective of next-day delivery of first-class mail anywhere in the United States.” But official standards for overnight delivery were lowered later that decade, trimming the target zone from statewide to areas conveniently covered by mail-sorting centers. At a high-level meeting in 1969, postal management decided “to no longer strive for overnight mail delivery and to keep this a secret from Congress and the public,” the Washington Post reported in 1974. Management also considered cutting costs by educating Americans not to expect prompt service, according to the Post.
Back in 1764, colonial Postmaster General Benjamin Franklin — yes, that Benjamin Franklin — proclaimed a goal of two-day mail delivery between New York and Philadelphia. In 1989, the Postal Service’s goal was two-day delivery from New York City to next-door Westchester County, N.Y. Under the new standards, the target for overnight first-class delivery was reduced from a 100-to-150-mile radius to often less than 50 miles. The Postal Service estimated that the changes could add 10 percent to the average delivery time for first-class mail, which was already 22 percent slower than it had been in 1969.
In 1989, Postmaster General Anthony Frank claimed that the standards would “improve our ability to deliver local mail on time.” But this was simply because the Postal Service lowered the definition of “on time.” Frank also defended the reduced standards by noting that Mexico’s mail service did not have an official overnight delivery goal for any of its mail. The Postal Inspection Service concluded that post offices “generally have a negative attitude toward service improvement, even when the capability is there at no additional cost.”
In 1996, partly to counter its widespread “slacker” image, the Postal Service began bankrolling a Tour de France bicycle racing team. But this did not deter the service from again hitting the brakes on the mail.
Beginning in 2000, the Postal Service quietly slashed delivery targets in much of the nation for first-class mail going beyond local areas. A 2006 Postal Regulatory Commission report found that the Postal Service scorned federal law requiring the “highest consideration” to speedy mail delivery. Instead, “administrative convenience resulted in mapping coverage of the two-day standard exclusively in terms of surface transportation.” The commission found that “postal patrons in several Western states, including California, experienced far more service downgrades than those in other parts of the country.”
The Postal Service has often acted as if mail delivery was a mere nuisance distracting from the gainful pursuit of pensions. The Government Accountability Office reported in 2006 that the Postal Service fails to “measure and report its delivery performance for most types of mail.” The GAO also found that the Postal Service’s “outdated standards are unsuitable as benchmarks for setting realistic expectations for timely mail delivery, measuring delivery performance or improving service, oversight and accountability.”
The Postal Service has gotten away with scorning its customers because it is effectively a federal crime to provide better mail service than the government. The Postal Service has a monopoly over letter delivery (with a limited exemption for urgent, courier-delivered letters costing more than $3). The monopoly, which dates back to the 1840s, has become more indefensible with each passing decade.
When people bought “forever” stamps, they didn’t realize that the name referred to the delivery time, not stamp prices. The American people can no longer afford a monopoly more interested in storing letters than in delivering them.
• Bovard is the author, most recently, of “Attention Deficit Democracy.”





Comments (13)
Add commentClearly this guy doesn't live in Alaska
Many of us had stuff shipped up during the holiday season. Without fail packages shipped Priority Mail arrived ahead of Next Business Day by UPS or FedEx. And usually cheaper.
My only complaint is that I can't find many websites that use the USPS as a shipping option. Perhaps the USPS should figure out why that's the case.
@58 - because USPS is a
@58 - because USPS is a government entity. They'll start looking into it and get back to you in several years!
"My only complaint is that I
"My only complaint is that I can't find many websites that use the USPS as a shipping option. Perhaps the USPS should figure out why that's the case."
It's because the USPS doesn't offer central billing accounts or a tracking service. (delivery confirmation is not a tracking service. The only mail that is truly "tracked" is Express Mail, and the bulk of Express Mail is moved by FedEx for 99% of its journey). And, UPS and FedEx give huge discounts to large retailers. They often pay only 25% of what Joe Public would pay to ship a package. UPS and FedEx also have a much lower loss and damage rate.
your choice
You can chose to use UPS or FedEx if you wish. However don't force me to use a service I chose to not use. When you chose the alternative service and pay your $ 11.95 for an overnight letter that is your choice. I can wait a day or two and be happy about paying only 44 cents postage.
I use USPS services when ever a supplier offers shipping by USPS. It is always cheaper and I've not had a lost package in 40 years.
I mail cards to lots of foreign countries; 98 cents. My foreign friends send me mail regularly. Private carriers charge a minimum of $ 11.95 for any international letter. There is no way my friends are going to pay private carrier rates to send me a card. A lot of those friends do not even have the option of private carriers.
I also wonder why those who will instantly gripe over a 2 cent postage increase rally to using private carriers for 10 to 20 times the cost. These are the same folks who cry over how the USPS should changes it operations to reduce losses. Then they instantly complain when any changes are implemented.
It obvious to me Bovard and his followers are more concerned with ending the postal employee unions and benefits than anything about the cost of postal deliver.
Postal Service
I have relatives that live in California and they get their subscription magazines 7 days before I do. 1st class mail takes up to 5 days to get to California from here. Is Alaska part of the U.S. still?
End the Post Office?
If the postal monopoly is ended UPSand Fed Ex can take over yes. They can do it for a profit, a big profit. 44 cents for a letter will be raised so their CEO's cam get a bigger bonus. Right now you cam mail a letter from Barrow, Ak to Us Virgin Islands for 44 cents. How much would it cost if UPS & Fed Ex delivers it? $1.00 or may be more. Think about it.
Never has been Walt,
not for mail delivery. I find there are many differences between Alaska and California. I'm happy to wait a week for the trade-off!
Many people have discussed
Many people have discussed how much cheaper the USPS is than Fedex or UPS but I would bet if you figured in the taxes you pay to subsidize the pension and salary of the USPS and to support its monoploy you would see that that 44 Cent stamp really cost much much more.
No road figitive
No tax dollar is used by the Postal Service. It is supported by the sales of stamps & services.
Agree about the USPS pensions
At the Douglas Post Office, when I expressed surprise about the $50-plus cost to send a small box of books to Canada (there is only first-class shipping available now), the woman clerk told me the post office couldn't make any money at the former parcel rate, and the system needed to pay for their pensions. So that appears to be the focus.
Educate yourself, Pearce
A 2006 Congressional mandate put on the US Postal Service contained in the “Postal Accountability and Enhancement Act of 2006” to pre-fund healthcare benefits of future retirees, a 75 year liability over a 10 year period. No other agency or corporation is required to do this. This provision costs the Postal Service $5.5 billion a year.
From
From http://usgovinfo.about.com/od/consumerawareness/a/uspsabout.htm
However, unlike other private businesses, the Postal Service is exempt from paying federal taxes. USPS can borrow money at discounted rates, and can condemn and acquire private property under governmental rights of eminent domain.
Under federal law, only the Postal Service can handle or charge postage for handling letters. Despite this virtual monopoly worth some $45 billion a year, the law does not require that the Postal Service make a profit -- only break even.
The USPS does get some taxpayer support. Around $96 million is budgeted annually by Congress for the "Postal Service Fund." These funds are used to compensate USPS for postage-free mailing for all legally blind persons and for mail-in election ballots sent from US citizens living overseas. A portion of the funds also pays USPS for providing address information to state and local child support enforcement agencies.
Private, Profit, reduced services
Nothing has gotten better with privatization...just more expensive. Who's got stock in Fed X and UPS? Ya know...we are talking about some inside trading by our lawmakers. Oppps...I mean INFORMED trading...which is not exactly illegal...YET. Someone could have a stake in the Post Office demise