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Glitches reported with government-run exchange

Posted: October 1, 2013 - 9:27am

JUNEAU — Glitches are being reported with the new online health insurance marketplace.

Some users attempting to log on in Alaska on Tuesday morning got an initial message indicating the site was experiencing a lot of visits and urging patience in directing users to the login page.

Tyann Boling, chief operating officer for Enroll Alaska, said her group had been tinkering with the site since 2 a.m. Enroll Alaska is a broker established to help individuals and families sign up and understand their options.

Boling said the website wasn't allowing people to enroll or look at policies Tuesday morning but she said her group can enroll people on paper in the meantime.

She and others, including federal officials, expected some glitches associated with the large-scale rollout, which began Tuesday.

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