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Major airlines boost fees for ticket changes

Posted: Thursday, January 25, 2001

Juneau travelers making connecting flights at airports in Anchorage or Seattle may have to pay more if they want to change their tickets.

Two major airlines have hiked their fees to change nonrefundable advance-fare tickets. Continental Airlines increased its fee from $75 to $100 and American Airlines' fee has gone from $15 to $90.

Both airlines serve the Ted Stevens Anchorage International Airport and the Seattle-Tacoma International Airport.

Although industry watchers have said other airlines are likely to do the same, a spokesman for Alaska Airlines said he is not aware of any plan by Juneau's only major air carrier to raise its fee.

"Most airlines have a $75 fee - we have a $50 fee," said Jack Walsh of Alaska Airlines. "We've always tried to be as moderate in the changed fees as possible."

The fees generally apply when a person buys a ticket in advance, then opts to reschedule the flight.

Sarah Anthony, a spokeswoman for Continental, defended the decision to raise fees, saying it compensates the airline for "revenue lost anytime someone who makes a reservation decides to arbitrarily change it."



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