Managers named at Glory Hole

Posted: Sunday, April 27, 2003

The executive director of the downtown Juneau homeless shelter is leaving and is being replaced by the former executive director of the Juneau Symphony.

Lance Young, 47, has directed the Glory Hole since March 2002. He was passing through Juneau in 1999 on his way "up north" from Kansas, and turned the stop into a four-year sojourn. He is resuming his journey on Tuesday.

"I'm going to start at Homer; that's where I was headed four years ago," Young said.

What stopped him was the Glory Hole, a homeless shelter and dining hall. It has 38 beds and provides medical services, counseling and job training, as well as assistance to low-income families and individuals who are not homeless.

Young said he enjoyed serving the community.

"I have witnessed miracles in lives that have been turned around completely," he said.

Young is being replaced by former Juneau Symphony Executive Director Jetta Whittaker. Whittaker, 43, has worked with the symphony for six years, and lived in Juneau 15 years.

"I worked with a great organization for six years, and that's the longest job I ever held, so I was ready for the change," she said.

Whittaker said her first task will be to familiarize herself with the Glory Hole's programs, and to shore up the organization's financial reserves.

"I'm new to this topic. (I'll spend time) just becoming educated on issues of the homeless and hunger," she said.

Whittaker will work part time until September, when she'll take on full hours. Her duties will include grant-writing, fund-raising and office management.

Helping out will be Bob Thompson, the Glory Hole's new operations manager. Thompson, 49, has worked for the Glory Hole for 11 years. Most recently he was the night shelter manager.

The operations manager position is new, and assumes some of the duties the executive director used to be responsible for. Thompson said the position's duties had to be split up.

"It was just too much for one person to do," he said.

Thompson, who has lived in Juneau 20 years, will be in charge of maintenance, procuring donated items, and daily operations.

Masha Herbst can be reached at

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