Bartlett Regional Hospital evaluation moves forward

Posted: Thursday, April 29, 2010

The Bartlett Regional Hospital Board began the process Tuesday night of moving toward an independent evaluation of its "culture issues."

Bartlett CEO Shawn Morrow recommended the board form a subcommittee to contract a consultant to find the root causes of the issues and report them to the board.

Based on research he'd done since the board's special meeting last week, he said the process would take between 60 and 90 days in a "very worst case scenario," though he was hopeful it could be done in less time than that. Depending on the kind of evaluation the subcommittee decides on, he said it would likely cost between $8,000 and $25,000.

"I think we're all committed to finding out what the root cause is of our culture issues," Morrow said.

Two weeks ago, four members of hospital medical staff testified before the city Assembly about a "culture of fear" at the hospital, saying many employees at the hospital were afraid of demotion or other adverse repercussions should they question hospital administration on its decisions.

At a special hospital board meeting the next week, other employees stepped forward and said they felt "a culture of family" at the hospital and were offended by those claims.

Board members unanimously voted to appropriate up to $25,000 for the evaluation.

Board member Dr. Alex Malter said the board will take charge of the evaluation from this point forward.

Board members Linda Thomas, Malter, Reed Reynolds, Kristen Bomengen and board chairman Nathan Peimann volunteered to participate in the subcommittee.

• Contact reporter Mary Catharine Martin at 523-2276 or

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