Alaska Airlines cares

Letter to the editor

Posted: Monday, August 08, 2005

Before we bash Alaska Airlines for its ranking in on-time arrivals, stop and think. A contributing factor is that Alaska Airlines will hold a flight for connecting passengers so they, too, can get to their final destination. Other airlines leave you stranded rather than run late. I'll take good customer service over government statistics anytime.

David C. Miller

Airport Manager

St. Louis Regional Airport

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