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Outage blocks ferry reservation system

Posted: Tuesday, November 03, 2009

JUNEAU - The Alaska Marine Highway System's online reservation portal remains unavailable following a server outage that disabled the system last week.

Department of Transportation and Public Facilities network specialists have been working to resolve the outage and return the online reservation to full service. That service resumption is expected to occur by late Wednesday afternoon.

The ferry system recently released the 2010 summer schedule along with corresponding travel specials for the 2010 summer season.

Customers with questions regarding ferry schedules, or needing to confirm reservations, are asked to contact the Juneau reservations call center toll-free between 7 a.m., and 7 p.m., weekdays at 1-800-642-0066.

All other AMHS information regarding schedules, fares and travel specials remains accessible through the website at www.ferryalaska.com.



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