AT&T cell phone service interrupted

Posted: Thursday, December 17, 2009

JUNEAU - An interruption of AT&T voice and SMS service occured Wednesday in Alaska and Hawaii.

The phone company did not disclose any information to the Juneau Empire despite multiple attempts to collect information about what caused the outage and how long customers were without service. The company also was unable to explain what was being done to correct the issue, but said they were doing what they could to fix it.

AT&T did not disclose exactly what regions were affected. It confirmed customers werewithout voice calling and SMS services, but were able to receive data on their wireless phones.

Service appeared to be back online after 8 p.m. Wednesday.

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