People walk the docks as the sun sets in downtown Juneau on Monday night. The City and Borough of Juneau recently signed a memorandum of agreement with member companies of Cruise Lines International Association to come to an agreement on a number of tourism management issues in Juneau. (Clarise Larson/ Juneau Empire)

People walk the docks as the sun sets in downtown Juneau on Monday night. The City and Borough of Juneau recently signed a memorandum of agreement with member companies of Cruise Lines International Association to come to an agreement on a number of tourism management issues in Juneau. (Clarise Larson/ Juneau Empire)

City, cruise lines agree on goals to manage tourism impacts

The list includes communication on scheduling, less landfill waste and a focus on local businesses

The City and Borough of Juneau and Cruise Lines International Association members are heading into uncharted waters.

The city recently signed a memorandum of agreement with member companies of CLIA to come to an agreement on a number of tourism management issues in Juneau — which is the first of any port city in Alaska to do so.

“This is a new approach,” said Alexandra Pierce, CBJ tourism manager. “I’m not aware of another cruise port that is addressing their community issue through memorandums of agreement.”

Signed by city officials and cruise line executives, the MOA outlines an agreement to pursue goals such as minimizing the amount of waste cruise lines send to the CBJ landfill, emphasizing cruise lines’ partnerships with locally owned businesses, being more communicative about scheduling and cruise line support for CBJ’s grant application for dock electrification funds.

[City takes step toward dock electrification]

“These are management issues we’ve been working on for a long time — some of them are already happening — but, it’s solidifying those things and adding additional agreements to continue to work on some of our challenging issues,” she said.

Pierce said there are many things within the agreement that will have direct positive effects on Juneau residents such as the reduction of cruise line waste going into the CBJ landfill, and the reduction of large format video screens on the cruise lines which Pierce said shine directly onto certain neighborhoods.

“The point of this is to not be a regulation — it’s not supposed to be something that we are constantly chasing them and trying to enforce, it’s something that both parties have agreed to and are working together to achieve these common goals,” Pierce said. “Each one of these things represents a step toward proactive management for this industry and that is something we have not done in the past.”

Pierce said the agreement has been in the works for quite some time since work toward it started in 2019 when the Visitor Industry Task Force was established by the city. The task force, made up of Assembly members and Juneau residents, was created by Mayor Beth Weldon with a mission to create a set of recommendations on tourism management in Juneau and guide Assembly policy on the topic.

Pierce said the agreement follows a lot of the recommendations outlined by the task force and it covers the “grab bag” of issues — meaning it hits on a number of issues the task force underlined as important.

“I think the big reason why people should care about this is that what we’re doing it with negotiating memorandums of agreement instead of trying to create a regulator framework is a really good start to create a successful dialog for meeting our community goals,” she said.

Pierce said this is the first of the possibility of more MOA to come, though she said the future is still being discussed and nothing has been made certain.

Carole Triem, an Assembly member and chair of the VITF in 2020, said she is happy to see the task force’s recommendation get adopted by the MOA, and said it’s “a great start” to opening up future communication between cruise lines and the city.

“I think we will get more immediate results if we try to work with CLIA and the industry, rather than try to make all these regulations and hammer them that way,” Triem said. “I think it’s going to be ultimately more productive — this is part of that.”

Renée Limoge Reeve, vice president of government and community relations for CLIA, said the agreement is an important milestone for Juneau as it “shows a spirit of cooperation” between the city and the cruise lines.

She said CLIA and the city have a “very good relationship” which has evolved over the years with the help of the VITF to allow for a more open dialog on what tourism management practices the community would like to see in Juneau.

“It’s important for us to be welcomed in the communities that we visit and part of being welcomed is being a good partner, so I think this is a really unique opportunity to demonstrate that,” she said. “We know that we make impacts on the communities that we visit, so we try to see how can we do a better job of mitigating things that the community takes issue.”

• Contact reporter Clarise Larson at clarise.larson@juneauempire.com or (651)-528-1807. Follow her on Twitter at @clariselarson.

More in News

(Juneau Empire file photo)
Aurora forecast through the week of Nov. 17

These forecasts are courtesy of the University of Alaska Fairbanks’ Geophysical Institute… Continue reading

A butter clam. Butter clams are found from the Aleutian Islands to the California coast. They are known to retain algal toxins longer than other species of shellfish. (Photo provided by the Washington Department of Fish and Wildlife)
Among butter clams, which pose toxin dangers to Alaska harvesters, size matters, study indicates

Higher concentrations found in bigger specimens, UAS researchers find of clams on beaches near Juneau.

An aerial view of people standing near destroyed and damaged buildings in the aftermath of Hurricane Helene flooding on Oct. 8, 2024 in Bat Cave, North Carolina. (Mario Tama/Getty Images)
Members of U.S. Senate back disaster aid request amid increasing storm severity

WASHINGTON — The Biden administration’s request for nearly $100 billion in natural… Continue reading

Media members and other observers gather at the Alaska Division of Elections office on Wednesday evening as the results of all ballots, including ranked choice tabulations, were announced. (Mark Sabbatini / Juneau Empire)
Ranked choice voting repeal fails by 0.2%, Begich defeats Peltola 51.3%-48.7% on final day of counting

Tally released Wednesday night remains unofficial until Nov. 30 certification.

Looking through the dining room and reception area to the front door. The table will be covered with holiday treats during the afternoon open house. The Stickley slide table, when several extensions are added, provides comfortable seating for 22 dinner guests. (Laurie Craig / Juneau Empire)
The Governor’s House: Welcoming Alaskans for more than 100 years

Mansion has seen many updates to please occupants, but piano bought with first funds still playable.

The language of Ballot Measure 2 appears on Alaska’s 2024 absentee ballots. The measure would repeal the states open primary and ranked choice voting system. (Andrew Kitchenman/Alaska Beacon)
Count tightens to 45-vote margin for repealing Alaska’s ranked choice system going into final day

State Division of Elections scheduled to conduct final tally at 5 p.m. Wednesday.

The drive-through of the Mendenhall Valley branch of True North Federal Credit Union, seen on June 13, is where a man was laying down when he was fatally struck by a truck during the early morning hours of June 1. (Mark Sabbatini / Juneau Empire file photo)
Police: Driver of CBJ truck not at fault in death of man struck in drive-through lane of bank

Victim laying on pavement during early-morning incident in June couldn’t be seen in time, JPD chief says.

Juneau Assembly members confer with city administrative leaders about details of a proposed resolution asking the state for more alcohol licenses during an Assembly meeting Monday night. (Mark Sabbatini / Juneau Empire)
Petition seeking one-third expansion of alcohol-serving establishments gets Assembly OK

Request to state would allow 31 licensees in Juneau instead of 23; Assembly rejects increase to 43.

Noah Teshner (right) exhibits the physical impact military-grade flood barriers will have on properties with the help of other residents at a Juneau Assembly meeting on Monday night. (Mark Sabbatini / Juneau Empire)
Locals protesting $8K payment for temporary flood barriers told rejection may endanger permanent fix

Feds providing barriers free, but more help in danger if locals won’t pay to install them, city manager says.

Most Read