The Alaska State Office Building is seen on Feb. 16, 2023. (Photo by Yereth Rosen/Alaska Beacon)

The Alaska State Office Building is seen on Feb. 16, 2023. (Photo by Yereth Rosen/Alaska Beacon)

High job vacancies in Alaska state agencies can reduce services and lead to burnout

An average of about 14% of Alaska state jobs are unfilled

To keep Alaska communities safe and workloads manageable, Department of Public Safety Commissioner Jim Cockrell said he would need 35% more troopers than he has now. After he fills the 62 vacancies in the department, he wants to ask the state for about 90 more positions. But he said things used to be worse — at one point last year the department had 70 vacancies of 411 trooper positions.

“The bottom line is we’re making steady progress,” he said. “We’ve made some huge steps forward between the administration and the Legislature.”

The Department of Public Safety isn’t alone — most of Alaska’s state agencies have significant vacancy rates. That can have negative consequences for state services and even sometimes the state budget, depending on the job, according to budget experts.

Cockrell traces the high vacancy rate in his department back to department cuts from 2014-2018, when he said the department experienced “disastrous” cuts that resulted in the loss of more than 80 positions and the closure of 12 posts. He said the department is recovering, but recruitment doesn’t look like it used to: When he started in the early 1980s, he said the department would get 2,000-3,000 applicants for each class of troopers.

“Now we’re happy if we get 150 to maybe 200 per class application,” he said, and added that the state funds about the same amount of troopers now as it did 40 years ago. That’s despite hefty hiring incentives and competitive wages.

Statewide vacancies are high

In general, state governments budget for some vacancies — finance analysts anticipate that there will be unfilled positions at any given time — but Alaska’s current vacancy rate is about double the high end of what a state may typically plan for, Alexei Painter, director of Alaska’s Legislative Finance Division, told legislators last week. The division provides budget analysis for the Legislature.

The 14% vacancy rate for state jobs in Alaska is high, but an improvement over 2022, when only 83% of state jobs were filled, he said. While the broad trend is good, he said some state departments are making progress while others are losing ground.

In economic terms, that is a mixed bag for Alaska. While the money that would have gone to salaries for unfilled positions could be considered cost savings for some positions, Painter said that it is actually more expensive for many roles to go unfilled.

“In some cases, you’ll see vacancies cause increased costs, and then sometimes they create decreased costs depending on the type of position and if that extra money ends up lapsing to the general fund,” he said, adding that the high vacancies over the last few years have meant substantial amounts of money lapsed back into the Constitutional Budget Reserve.

In state agencies where there is a fixed amount of work, such as the Department of Corrections, vacancies can cost more than full-time employees because it is more expensive to pay current employees overtime or contract the work out. “They can’t just say, ‘Well, we don’t have enough people, I guess we’re going to close a prison,’” Painter said. “They have to keep those institutions staffed.”

Fortunately, he said, the Department of Corrections has seen the number of vacant positions shrink over the last year. But in the Department of Transportation and Public Facilities, where vacancies are increasing, he said, Alaskans have felt the effects. Service has been reduced on the Alaska Marine Highway System, where limited staff means the agency cannot fully man its vessels and must run a reduced schedule. Additionally, Painter said there is a shortage of retirement technicians, which means that former state workers are not getting their retirement paid for several months because the work cannot be done by anyone else.

“A lot of times you’ll see agencies not doing all of the things they would like to do because they have the vacancies,” he said. “There’s other times where agencies tried to make do with the employees they have and it leads to unsustainable workloads and burnout, and then those senior employees quitting.”

Agencies that are turning their vacancy rates around are often raising wages. The Alaska Public Safety Employees Association, which represents state troopers, negotiated pay increases that are above inflation for the next several years; DPS also offers hiring bonuses. The Department of Law has seen a marked turnaround in its ability to recruit and retain attorneys after the Legislature bumped attorney salaries 15% in statute.

• Claire Stremple is a reporter based in Juneau who got her start in public radio at KHNS in Haines, and then on the health and environment beat at KTOO in Juneau. This article originally appeared online at alaskabeacon.com. Alaska Beacon, an affiliate of States Newsroom, is an independent, nonpartisan news organization focused on connecting Alaskans to their state government.

More in News

(Juneau Empire file photo)
Aurora forecast through the week of Dec. 22

These forecasts are courtesy of the University of Alaska Fairbanks’ Geophysical Institute… Continue reading

(Michael Penn / Juneau Empire file photo)
Police calls for Saturday, Dec. 21, 2024

This report contains public information from law enforcement and public safety agencies.

Juneau Police Department officers close off an area around the intersection of Glacier Highway and Trout Street on Wednesday morning following an officer-involved shooting that resulted in the death of a woman believed to be experiencing homelessness. (Mark Sabbatini / Juneau Empire)
Update: Woman wielding hammer, hatchet dies in officer-involved shooting near valley Breeze In

Woman threatened person at convenience store with hammer, officers with hatchet, according to JPD

Maria Laura Guollo Martins, 22, an Eaglecrest Ski Area employee from Urussanga, Brazil, working via a J-1 student visa, helps Juneau kids make holiday decorations during the resort’s annual Christmas Eve Torchlight Parade gathering on Tuesday. (Mark Sabbatini / Juneau Empire)
Foreign students working at Eaglecrest trade Christmas Eve traditions for neon lights and lasagna

26 employees from Central and South America are far from family, yet among many at Torchlight Parade.

An aerial view of L’áan Yík (Channel inside or Port Camden) with cars and people gathered on the bridge over Yéil Héeni (Raven’s Creek) during a May 2024 convening on Kuiu Island. Partners that comprise the Ḵéex̱’ Ḵwáan Community Forest Partnership and staff from the Tongass National Forest met to discuss priorities for land use, stream restoration, and existing infrastructure on the north Kuiu road system. (Photo by Lee House)
Woven Peoples and Place: U.S. Forest Service’s Tongass collaboration a ‘promise to the future’

Multitude of partners reflect on year of land management and rural economic development efforts.

The city of Hoonah is seeking to incorporate as a borough with a large tract of surrounding area that includes most of Glacier Bay National Park and a few tiny communities. (Alaska Department of Commerce, Community, and Economic Development photo)
New Xunaa Borough gets OK in published decision, but opponents not yet done with challenges

State boundary commission reaffirms 3-2 vote; excluded communities likely to ask for reconsideration.

Bartlett Regional Hospital leaders listen to comments from residents during a forum June 13 about proposed cuts to some services, after officials said the reductions were necessary to keep the hospital from going bankrupt within a few years. (Mark Sabbatini / Juneau Empire)
Bartlett rebounds from years of losses with profits past six months; staffing down 12% during past year

Hospital’s balance sheet shows dramatic bottom-line turnaround starting in May as services cut.

A street in a Mendenhall Valley neighborhood is closed following record flooding on Aug. 6 that damaged nearly 300 homes. (City and Borough of Juneau photo)
Flood district protection plan faces high barrier if enough property owners protest $6,300 payments

Eight of nine Assembly members need to OK plan if enough objections filed; at least two already have doubts.

Most Read