My Turn: Psych patients need open grievance process

  • By FAITH MYERS and DORRANCE COLLINS
  • Friday, November 18, 2016 1:01am
  • Opinion

Modest legislative improvements in disabled psychiatric patient rights like improving the grievance procedure law and appeal process would save lives. About 40 percent or more of the individuals provided forced psychiatric treatment will be damaged by their treatment; even modest improvements in quality of patient care, such as recognizing and treating sanctuary trauma, would significantly lower that number.

Until the general public and the Legislature has an understanding of the types of patient complaints in locked psychiatric institutions there will be no necessary improvements. Today there is no impartial body to pass judgment on a psychiatric patients’ grievance or formal appeal, only hospital employees who at too many times have a reason to keep secrets.

Forced psychiatric evaluation and forced treatment is often a physical process. Thousands of individuals go through forced treatment or evaluation each year in Alaska. There is a real potential of a patient arriving at an acute care psychiatric unit in handcuffs, being strapped to a gurney or placed in isolation, degrading conditions that often leads to lack of self-worth. The amount of power given to the managers of private psychiatric units to detain an individual has never been matched with state laws designed to allow the individuals being detained to protect themselves from mistreatment.

When compared to other states, Alaska is very unique. The Department of Health and Social Services turns disabled psychiatric patients over to the staff of locked private psychiatric facilities with very few specific standards of care and protections (47.30.660 (b) (13)). Two state attorneys have said there is an argument that Alaska’s unique way of delegating care of disabled psychiatric patient as probably unconstitutional.

Statistically, by the time a person ends up in a locked acute care psychiatric facility, they have burned many of their bridges with family and friends. That leaves a patient’s primary caregiver and protector to employees of a psychiatric institution. The patient advocates work for the hospitals with no autonomy and the hospitals write the patient grievance procedure and appeal process. Ninety-eight percent of legitimate patient complaints will never leave the psychiatric hospital to be viewed by the general public or the Legislature.

Individuals in Alaska with a severe mental illness are mistreated. What is not obvious to the general public or the Legislature is the extent of the mistreatment. In 2005, at state-run Alaska Psychiatric Institute, the three sexual abuse allegations by patients were discounted. Fifty-four complaints of not receiving respect or dignity were discounted. Multiple complaints of physical abuse were discounted. Eighteen complaints of not being safe were discounted. The power of discounting patient complaints even today goes in favor of the managers of psychiatric institutions. API management in 2005 was embarrassed. API’s answer: Never again let the general public look at the specific categories of patient complaints in their hospital.

There is no vaccination or preparatory lesson to prevent a person from developing a mental illness. I have an associate’s degree in Early Childhood Development, never smoked, rarely drink alcohol, but still developed a severe mental illness. Because of poor institutional treatment, I had to be treated for post-traumatic stress injury, costing hundreds of hours in treatment and thousands of dollars. The psychiatric institutions working to stabilize my mental illness with medications often valued convenience and economics above quality of care and patient rights.

A female with a severe mental illness is the most likely to be sexually or physically assaulted, or be taken advantage of. A female in an acute care psychiatric unit has a better than even chance of developing or exacerbating some form of post-traumatic stress injury. Improving rights for psychiatric patients would cut down on suicide, recidivism, assaults and PTSI. Today management of psychiatric units and their employee unions are the major roadblocks to the state making necessary improvements to psychiatric patient rights and quality of care.

Caring for disabled psychiatric patients or individuals with a dual diagnosis has become a multi-billion-dollar business and “Alaska’s latest gold rush.” Practically every major healthcare corporation wants in. In the absence of strict state standards, the decision of quality of patient care for the disabled is often decided in a boardroom 2000 miles away. The state of Alaska and the Legislature should be setting the grievance and appeal rights and due process — how a patient is informed of their rights — and a dozen other quality of care issues. Acute care psychiatric patients with some evidence believe they have been sold to the lowest bidder.

• Faith Myers and Dorrance Collins are mental health advocates who live in Anchorage.

More in Opinion

Web
Have something to say?

Here’s how to add your voice to the conversation.

The site of the now-closed Tulsequah Chief mine. (Michael Penn / Juneau Empire file photo)
My Turn: Maybe the news is ‘No new news’ on Canada’s plans for Tulsequah Chief mine cleanup

In 2015, the British Columbia government committed to ending Tulsequah Chief’s pollution… Continue reading

(Juneau Empire file photo)
Letter: Voter fact left out of news

With all the post-election analysis, one fact has escaped much publicity. When… Continue reading

People living in areas affected by flooding from Suicide Basin pick up free sandbags on Oct. 20 at Thunder Mountain Middle School. (City and Borough of Juneau photo)
Opinion: Mired in bureaucracy, CBJ long-term flood fix advances at glacial pace

During meetings in Juneau last week, U.S. Army Corps of Engineers (USACE)… Continue reading

The Alaska Psychiatric Institute in Anchorage. (Alaska Department of Family and Community Services photo)
My Turn: Rights for psychiatric patients must have state enforcement

Kim Kovol, commissioner of the state Department of Family and Community Services,… Continue reading

The Alaska Psychiatric Institute in Anchorage. (Alaska Department of Family and Community Services photo)
My Turn: Small wins make big impacts at Alaska Psychiatric Institute

The Alaska Psychiatric Institute (API), an 80-bed psychiatric hospital located in Anchorage… Continue reading

The settlement of Sermiligaaq in Greenland (Ray Swi-hymn / CC BY-SA 2.0)
My Turn: Making the Arctic great again

It was just over five years ago, in the summer of 2019,… Continue reading

Rosa Parks, whose civil rights legacy has recent been subject to revision in class curriculums. (Public domain photo from the National Archives and Records Administration Records)
My Turn: Proud to be ‘woke’

Wokeness: the quality of being alert to and concerned about social injustice… Continue reading

President Donald Trump and Alaska Gov. Mike Dunleavy pose for a photo aboard Air Force One during a stopover at Joint Base Elmendorf-Richardson in Anchorage in 2019. (Sheila Craighead / White House photo)
Opinion: Dunleavy has the prerequisite incompetence to work for Trump

On Tuesday it appeared that Gov. Mike Dunleavy was going to be… Continue reading

Most Read