tourism

The Norwegian Bliss arrives in Juneau on Monday, April 14, 2025. (Jasz Garrett / Juneau Empire)

Local collaborators cruise through first day of visitor season

U.S. Forest Service, partners optimistic about ability to provide a high-quality visitor experience.

 

U.S. Forest Service Juneau District Ranger Michael Downs and Barb Miranda, acting supervisor for the Tongass National Forest, answer questions at a Greater Juneau Chamber of Commerce luncheon on Thursday, April 10, 2025. (Jasz Garrett / Juneau Empire)

Tourism leaders in Juneau expect the unexpected for the 2025 visitor season

Impacts of tariffs and federal firings will be navigated this summer by both tourists and locals.

 

Cruise ships and passengers in downtown Juneau on Monday, June 3, 2024. (Mark Sabbatini / Juneau Empire file photo)

New initiative limiting cruise tourism in Juneau filed Monday by Ship-Free Saturday supporter

Measure would set 1.5M passenger annual limit, ban ships with 250+ people before May and after Sept.

 

Kids, parents, grandparents and U.S. Forest Service staff perform a vigorous reenactment of the life of a snowflake during a Mendenhall Minis event at the Mendenhall Glacier Visitor Center on Saturday, Feb. 22. 2025. (Mark Sabbatini / Juneau Empire file photo)

Glacier visitor center plans “half time” operations during tourism season due to mass firings

CBJ tourism manager proposes spending $200K in passenger fees to help organizations with staff at glacier.

Kids, parents, grandparents and U.S. Forest Service staff perform a vigorous reenactment of the life of a snowflake during a Mendenhall Minis event at the Mendenhall Glacier Visitor Center on Saturday, Feb. 22. 2025. (Mark Sabbatini / Juneau Empire file photo)
This rendering depicts Huna Totem Corp.’s proposed new downtown development project. (City and Borough of Juneau)

Aak’w Landing private cruise ship dock advances to full Assembly for possible April vote

Modifications to proposed agreement include ship size limit, Coast Guard’s OK due to icebreaker.

This rendering depicts Huna Totem Corp.’s proposed new downtown development project. (City and Borough of Juneau)
A 2.9-acre plot of land donated to Huna Totem Corp. by Norwegian Cruise Line is the site for the proposed Aak’w Landing private cruise ship dock. (Michael S. Lockett / Juneau Empire file photo)

Amendments to Huna Totem’s proposed private cruise dock to be taken up Monday night by the Assembly

A dozen proposals seek limits on ship size, fines for violations, setting various operational goals.

A 2.9-acre plot of land donated to Huna Totem Corp. by Norwegian Cruise Line is the site for the proposed Aak’w Landing private cruise ship dock. (Michael S. Lockett / Juneau Empire file photo)
A totem pole and visitor guide sign on the downtown Juneau cruise ship dock on Thursday. (Mark Sabbatini / Juneau Empire)

‘Anecdotal’ signs Juneau’s tourism season may see a dropoff due to Trump’s policies, officials say

Tariffs, talk of recession causing uncertainty and ill will resulting in reports of cancellations.

A totem pole and visitor guide sign on the downtown Juneau cruise ship dock on Thursday. (Mark Sabbatini / Juneau Empire)
Terry Allen rides his jet ski at Auke Lake on Monday, Aug. 19, 2019. (Michael Penn / Juneau Empire file photo)

Proposal for commercial Jet Ski tours originating downtown sinks before harbor board

Operator says he will seek different site after officials say he implied support that doesn’t exist.

Terry Allen rides his jet ski at Auke Lake on Monday, Aug. 19, 2019. (Michael Penn / Juneau Empire file photo)
The Norwegian Jewel begins its departure from Juneau on Thursday, Oct. 24, 2024, marking the official end of the annual cruise ship season. (Laurie Craig / Juneau Empire file photo)

Community support for tourism continues slow decline in annual survey

29% say impacts generally positive, 13% negative; responses were 40% positive, 6% negative in 2002

The Norwegian Jewel begins its departure from Juneau on Thursday, Oct. 24, 2024, marking the official end of the annual cruise ship season. (Laurie Craig / Juneau Empire file photo)
Lightering boats return to their ships in Eastern Channel in Sitka on June 7, 2022. (James Poulson/Sitka Sentinel)

Sitka OKs another cruise ship petition for signature drive

Group seeks 300K annual and 4,500 daily visitor limits, and one or more days with no large ships.

Lightering boats return to their ships in Eastern Channel in Sitka on June 7, 2022. (James Poulson/Sitka Sentinel)
A family ice skates and perfects their hockey prowess on Mendenhall Lake, below Mendenhall Glacier, outside of Juneau, Alaska, Nov. 24, 2024. The state’s capital, a popular cruise port in summer, becomes a bargain-seeker’s base for skiing, skating, hiking and glacier-gazing in the winter off-season. (Christopher S. Miller/The New York Times)

NY Times: Juneau becomes a deal-seeker’s base for skiing, skating, hiking and glacier-gazing in winter

Newspaper’s “Frugal Traveler” columnist writes about winter side of summer cruise destination.

A family ice skates and perfects their hockey prowess on Mendenhall Lake, below Mendenhall Glacier, outside of Juneau, Alaska, Nov. 24, 2024. The state’s capital, a popular cruise port in summer, becomes a bargain-seeker’s base for skiing, skating, hiking and glacier-gazing in the winter off-season. (Christopher S. Miller/The New York Times)
A person walks along the tideline adjacent to the Airport Dike Trail on Thursday. (Laurie Craig / Juneau Empire)
A person walks along the tideline adjacent to the Airport Dike Trail on Thursday. (Laurie Craig / Juneau Empire)
City officials pose with a gold shovel at the location of a new marine haulout Friday at the Gary Paxton Industrial Site. Pictured are, from left, Assembly member Kevin Mosher, GPIP Board of Directors members Chad Goeden and Lauren Howard Mitchell (holding her son, Gil Howard), Municipal Engineer Michael Harmon, Assembly member Thor Christianson, Municipal Administrator John Leach, Mayor Steven Eisenbeisz, Sitka Economic Development Association Executive Director Garry White, and GPIP Board of Directors Chair Scott Wagner. (James Poulson / Sitka Sentinel)

Sitka Assembly approved memorandum of understanding on cruise ship passenger limits by 4-3 vote

MOA sets daily limit of 7,000, guidelines for docking bans for ships that would exceed that total.

City officials pose with a gold shovel at the location of a new marine haulout Friday at the Gary Paxton Industrial Site. Pictured are, from left, Assembly member Kevin Mosher, GPIP Board of Directors members Chad Goeden and Lauren Howard Mitchell (holding her son, Gil Howard), Municipal Engineer Michael Harmon, Assembly member Thor Christianson, Municipal Administrator John Leach, Mayor Steven Eisenbeisz, Sitka Economic Development Association Executive Director Garry White, and GPIP Board of Directors Chair Scott Wagner. (James Poulson / Sitka Sentinel)
Eaglecrest Lodge at the base of Eaglecrest Ski Area on Saturday. (Mark Sabbatini / Juneau Empire)

Eaglecrest Ski Area’s dilemma: Aging equipment needing repair while planning an ambitious new future

Leaders at board retreat also confront loss of lift for season, staff shortages, gondola uncertainties.

Eaglecrest Lodge at the base of Eaglecrest Ski Area on Saturday. (Mark Sabbatini / Juneau Empire)
A row of businesses along South Franklin Street are closed on Friday, the day after the departure of the final cruise ship in Juneau during the 2024 season. (Mark Sabbatini / Juneau Empire)

Downtown businesses open after last ship leaves plan for lean winter, worry about proposed Douglas dock

Entire blocks along Franklin Street now shut down, but some stores seek to lure what locals they can.

A row of businesses along South Franklin Street are closed on Friday, the day after the departure of the final cruise ship in Juneau during the 2024 season. (Mark Sabbatini / Juneau Empire)
Jasmine Chavez, a crew member aboard the Quantum of the Seas cruise ship, waves to her family during a cell phone conversation after disembarking from the ship at Marine Park on May 10, 2024. (Mark Sabbatini / Juneau Empire file photo)

Another record year: 1.68 million cruise passengers visit in 2024, up from 1.64 million in 2023

Biggest issues for visitors were lack of connectivity and crossing guards, tourism director says.

Jasmine Chavez, a crew member aboard the Quantum of the Seas cruise ship, waves to her family during a cell phone conversation after disembarking from the ship at Marine Park on May 10, 2024. (Mark Sabbatini / Juneau Empire file photo)
The Norwegian Jewel begins its departure from Juneau on Thursday evening, marking the official end of the 2024 cruise ship season. (Laurie Craig / Juneau Empire)

Cruise ship season dominated by politics ends on a pleasant — and short — day for Juneau visitors

Departure of Norwegian Jewel two hours early due to wind warnings comes in wake of stormy ship debate.

The Norwegian Jewel begins its departure from Juneau on Thursday evening, marking the official end of the 2024 cruise ship season. (Laurie Craig / Juneau Empire)
A panel discussion about cultural tourism in Alaska takes place Tuesday between (left to right) Camille Ferguson, economic development director of the Sitka Tribe of Alaska; Zach Dunlap, operations manager for Doyon; Susan Bell, vice president of strategic initiatives for Huna Totem Corp.; Emily Edenshaw, president and CEO of the Alaska Native Heritage Center; and McHugh Pierre, president and CEO of Goldbelt Inc. during the opening day of the Alaska Travel Industry Association convention at Centennial Hall. (Laurie Craig / Juneau Empire)

Native cultural tourism is ‘Alaska’s sleeping giant,’ panel tells industry leaders at statewide convention

“Alaska is not ‘The Last Frontier.’ Alaska always has been and always will be a Native place.”

A panel discussion about cultural tourism in Alaska takes place Tuesday between (left to right) Camille Ferguson, economic development director of the Sitka Tribe of Alaska; Zach Dunlap, operations manager for Doyon; Susan Bell, vice president of strategic initiatives for Huna Totem Corp.; Emily Edenshaw, president and CEO of the Alaska Native Heritage Center; and McHugh Pierre, president and CEO of Goldbelt Inc. during the opening day of the Alaska Travel Industry Association convention at Centennial Hall. (Laurie Craig / Juneau Empire)
Royal Caribbean’s Serenade of the Seas pulls into Icy Point Strait in Hoonah, on Thursday, July 22, 2021. (Peter Segall / Juneau Empire file photo)

Douglas cruise port intentionally announced after election, officials say; downtown businesses worry about income loss

Strategy raises questions about citywide cruise tourism economic impacts cited by Ship-Free Saturday opponents.

Royal Caribbean’s Serenade of the Seas pulls into Icy Point Strait in Hoonah, on Thursday, July 22, 2021. (Peter Segall / Juneau Empire file photo)
Celebrity Cruises President Laura Hodges Bethge discusses current and future plans for parent company Royal Caribbean Group during a keynote speech Tuesday at the Alaska Travel Industry Association convention at Centennial Hall. (Mark Sabbatini / Juneau Empire)

Royal Caribbean tries to appease angry city leaders with apology after surprise Douglas cruise port announcement

Tensions revived after cruise line president touts project in speech; email apology sent soon after.

Celebrity Cruises President Laura Hodges Bethge discusses current and future plans for parent company Royal Caribbean Group during a keynote speech Tuesday at the Alaska Travel Industry Association convention at Centennial Hall. (Mark Sabbatini / Juneau Empire)